Keep holding the Side button until you see the recovery-mode screen.

Connect your device to your computer while holding the Side button.

iPhone 8 or later: Press and hold the Side button and one of the volume buttons until the power-off slider appears.

Keep holding the Top button until you see the recovery-mode screen. Connect your device to your computer while holding the Top button.

iPad models with Face ID: Press and hold the Top button and either volume button until the power-off slider appears.

While your device is connected, follow these steps:.

If you don't have a computer, try to borrow one, or go to an Apple Store or Apple Authorized Service Provider for help.

Connect your device to a computer and open iTunes.

If you see the Apple logo or a red or blue screen during startup, try these steps: If your device turns on but gets stuck during start up If your device still doesn't turn on, see what to do next. You might want to try a different USB cable or power adapter.

Make sure that everything is plugged in firmly, free of debris, and not damaged. If you don't see the charging screen within an hour, or you see the connect to power screen, check the jack, USB cable, and power adapter. Plug in your device and let it charge for up to one hour.Īfter a few minutes, you should see the charging screen. If your device still won't turn on or start up

iPad with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Side (or Top) button and the Home button for at least 10 seconds, until you see the Apple logo.iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the Side (or Top) button and the Volume Down button for at least 10 seconds, until you see the Apple logo.Press and hold the Side button until you see the Apple logo. Press and quickly release the Volume Down button. iPhone 8 or later: Press and quickly release the Volume Up button.Press and hold the Top button until the device restarts. iPad models with Face ID: Press and quickly release the Volume Up button.You can force restart your device even if the screen is black or the buttons aren't responding. A force restart won't erase the content on your device. If your screen is black or frozen, you might need to force restart your device. If your device has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on, learn what to do. If your iPhone, iPad, or iPod touch won't turn on or is frozen

The long dark black screen